Terms & Conditions

Himalayan Experts Pvt. Ltd is Government Register Trekking Company in Nepal. We are trust worthy and fully committed to give you the best service. We accept your bookings under the following terms and conditions.

When booking your trip with us, we need a passport photocopy and 20% of the total amount (Non-refundable as a security of company) and for the climbing 50% is required to deposit for every trip. The balance payment can be paid upon arrival. Full payment is required before departure the trip.

Payments can be wired to our following banking account
Pay to: Himalayan Experts Pvt. Ltd
Current A/c: 001000000740001
Paying Bank: Ace Development Bank Limited
Branch: Naxal, Kathmandu Nepal
SWIFT CODE: ACDENPKA
(Bank service charges related to submitting a deposit are the responsibility of the clients)

Booking Terms:
We prefer to have the confirmed booking in advance prior to the arrival of the clients, pre-booking is highly priority.

Payment Condition:
We prefer to have 20% of the total amount after the confirmation of the booking and, the rest amount can be paid upon arrival. Cancellation Policy:

Prior to 25 days of arrival, 25% of the contracted price.
Prior to 14 days of arrival, 50% of the contracted price.
Prior to 07 days of arrival, 100% of the contracted price.
Note: But you may extend your trip without cancellation and charge till one year but we need to be informed through mail at least 2 weeks before. The costs of the trip increased due to increment on the local stuff used client have to pay.

Complimentary Policy:
• The tour leader 100% complimentary on 15 paying pax for Trekking, hotel, Flights -land transportation, package tours,
• The tour leader 50% complimentary on 10 paying pax for Trekking, hotel, air-land transportation. Except: National park fees, special permit of trek

Refunds:

There will be no refunds if a client leaves a trip for any reason whatever. We will make no refunds for any meals, accommodation or services not used. Transfer of booking to another trip:

You can transfer the payment made for one trip for a different trip subject to availability. We try to manage your transfers, but you will be responsible for any additional costs.

Trip cancels by the Company:
If company cancel your trip, your deposit and any other payments made will be refunded in full. However, if our cancellation is due to civil war, political unrest or from any other unpredictable circumstances, the reasonable expenses we have already paid for the process will be deducted from your deposited amount.

Unforeseen Events:
If the flight will cancelled/delayed due to poor weather condition or technical reason and the road will block due to landslide, Bandh (strike) then we can not take responsibility, however, we will be at our best to the any alternation. If the tour is cut, short or breaks due to above reason the cost is not refundable once paid.

Health & Fitness:
Good health and physical fitness is required for all trips so we advise you to check your physical condition before you book the trip.

Travel Insurance:
Clients must have Travel insurance that covers accidents, emergency evacuation in the case of you need to be rescued.

Guide & Staffs:
The trekking/tour/climbing guide or local staffs who represent Himalayan Experts Pvt. Ltd. has given authority on our trips. If you commit any illegal act in the trips or if in the opinion of them, your behavior is unfavorable to the safety and welfare of the group. You may be asked to leave the trip without any right to refund.

Passport & Visas:
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival in Kathmandu Airport.

Complaints:
If you have complaints about the trip, you can tell to operator or guide at the earliest opportunity then he will take the appropriate action.